How to Ask a Question & Post a Discussion

Document created by catherine.racette on Nov 28, 2017Last modified by catherine.racette on Mar 19, 2018
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Some of the greatest knowledge comes from asking questions and discussing relevant topics with other community members. We encourage you to post and participate on the PubMatic community  -- whether it's a "How-to" question or you're interested in learning about best practices from other members, the PubMatic community is your go-to resource. We encourage you to not only ask your questions but to help your peers by answering questions they post.  

If you are experiencing a technical issue that requires immediate assistance, please contact your account manager. This will ensure you get your issue resolved quickly. 

How to Ask & Answer a Question

Ask a Question

  1. Use the Ask a Question widget to search for content or questions that may have already been asked. Use a short sentence or a few keywords. The entire community will be searched for an answer. 

    To directly post a question without searching, select Actions | Question from the header.
  2. If you don't find an answer, click the Ask the community button to begin a post.
  3. Enter a full title and provide as much detail as possible about your question. 
  4. Enter tags and/or select a category to help direct your question and help others understand its context.
  5. Click Post.

You should receive a confirmation at the top of the page that the question has been accepted and has entered a moderation. Once approved, it will be posted.

Answer a Question

Help a peer by responding to questions posted by others. If you see a question that you can provide an answer for:

  1. While viewing the question that's been posted, click Add a Reply at the bottom of the page. 
  2. Add your response and click Add Comment at the bottom of the page.

How to Post a Discussion & Reply

Add a New Post

  1. Select Actions | Discussion.
  2. Enter a full title and provide as much detail as possible about your question. 
  3. Enter tags and/or select a category to help direct your question and help others understand its context.
  4. Click Post.

You should receive a confirmation at the top of the page that the question has been accepted and has entered a moderation. Once approved, it will be posted.

Add a Reply

Join the discussion by posting a reply to other members' questions.

  1. While viewing the discussion post or another comment on a discussion thread, click Add a Reply at the bottom of the page. 
  2. Add your response and click Add Comment at the bottom of the page.

How to Post Via Email

If you prefer the format of email to post, select Actions | Create via email. The To line will complete for you. Just enter a subject and text in the body of the email and send. 

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